*Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
For orders sent to Honduras, please note: You must be of legal age (+18 years), must have RTN (Tax id) to clear the shipment once it arrives to Honduras. Your shipments will be held by the Honduran customs for their respective process of release and payment of duties and taxes (Additional cost will be associated).
Orders sent to Kenya may be charged with tariffs according to the policy of Kenya Customs. If you have any question, please contact us.
Due to COVID-19, shipments to below countries have been prohibited. Unfortunately, we will have to stop our services and shipments temporarily. Once we have clearance to ship again, we will notify you immediately.
(Algeri、Bangladesh、French Guiana、Monaco、Mongolia、Netherlands Antilles、Samoa 、San Marino、Tajikistan)
If there is any shipping issue with your package , please contact Customer Support within 90 days after your order was placed; After the deadline it will not be processed.
*The limit time of logistics inquiry for following countries is 3 months: FR, UK, CA, DE, IT.
Ireland：If your order contains electricity / battery, it may take longer shipping time. Thanks for your patience.